- Fresh roses, lasts 5-7 days
- Our original luxe square boxes
- Free delivery in Sydney
- Approximately 36 to 44 fresh cut roses are included in the bouquet, depending on the individual sizes of the rose head.
- Complimentary personalised message written on our customised stationery
- delivered by our own drivers with extra care, no damages during delivery
Returns & Refunds
Please choose carefully as The Billion Roses does not accept refund or exchange due to change of mind or failure to observe shipping information.
If you'd like to cancel your order please make sure to email us at firstname.lastname@example.org 2 days prior to the delivery date. Our team will do everything to guarantee that you will receive the arrangement as shown on the pictures at the website. Also please understand that the roses might look different and colors may vary due to lighting and the breeds used.
We really sorry if the item you received was faulty or incorrect. Please contact our customer service team and send us an email at email@example.com and attach pictures of your order.
Please note: all accepted refunds will be issued to the payment method what you used to order your product.